SERVICE & TRAINING
Since 2008, we have been a Certified Service Provider for FANUC robots. We have a highly trained staff of engineers and technicians dedicated to the FANUC product. One key benefit of working with a Certified Service Provider is receiving support from the same supplier for the life of the project, from design to installation to service.
As a Level IV Certified Service Provider, Wauseon Machine’s services range from supplying a robot handtool to a turnkey system, as well as the following robotic services and capabilities:
- Authorized to provide warranty and repair of FANUC products
- Dedicated mechanical and electrical design engineers
- Systems designed, fabricated, built, and programmed in-house
- Design, simulation, and programming support
- Spare parts inventory & field service
Wauseon Machine has a dedicated team of field service technicians and the ability to provide support on our products via remote access. We offer preventive maintenance on machinery and FANUC robots, as well as troubleshooting assistance, spare parts, and general maintenance. Should you require programming changes to your equipment or robot, our engineering staff is positioned to effectively meet your requirements in our facility or yours.